Zumio has radically changed the sex toy industry with its innovative design, discreet styling, and “rotation not vibration”, precision SpiroTip™. Zumio rotates in tiny circles, creating a sensation that is unique and different to any other product in the industry. We are proud to be the recipient of many design and adult industry awards since Zumio’s introduction 5 years ago. Zumio has been specially designed to adjust its intensity depending on how much pressure you use. Push gently for rapid rotation and intensity, or push a little more firmly for slower, deeper, and more intense stimulation. Zumio is whisper quiet, discreet, body-safe, 100% waterproof to 3 feet (1 meter), and includes a Limited 2-Year Warranty. Explore and discover your body! Sensitivity is personal, your exploration options should be as well. Zumio has got you covered.

We designed a welcome video for you. Please take a moment to learn about your Zumio and all of its features.

Customer Support - Zumio

At the heart of every Zumio you’ll find the same long-lasting battery, pressure-sensitive assembly, and powerful motor that delivers exploration with rotation, not vibration. What makes each model different is its unique stem and tip design:

Zumio X

• Circular rotation pattern
• Long flexible stem
• Spherical tip
• Concentrated energy

Zumio S

• Circular rotation pattern
• Short flexible stem
• Large spherical tip
• Broad even stimulation

Zumio e

• Elliptical rotation
• Curved rigid stem
• Teardrop-shaped tip
• High precision stimulation

Zumio i

• Elliptical rotation pattern
• Broad contact area
• Spoon-shaped tip
• Diffuse stimulation

Zumio X, S, e and i feature unique stems and tips, achieving arousal differently, for your unique pleasure experiences. Zumio has been specially designed to adjust its intensity depending on how much pressure you use. Push gently for rapid rotation and intensity, or push harder for slower, deeper, and more intense stimulation.

Each model delivers unique sensations depending on your moods and the level of excitement you – and/or your partner wish to achieve.

Explore the unique details of each of the Zumio models on their product pages below:

• Visit Zumio X Product Page
• Visit Zumio S Product Page
• Visit Zumio E Product Page
• Visit Zumio i Product Page

Please go to our Shop page. There is a drop down menu for each Zumio model. You can read and compare features there. When you are ready to purchase your model(s) simply scroll down beneath the picture(s) of the Zumio and click on the button. A shopping cart list will appear on the right hand side of the screen. Details of your purchase will be there. The total(s) price you see are for the Zumio product only. Shipping and taxes are added as you proceed through the checkout process.

1. It’s Fast – Our Shop page provides a quick and easy shopping experience for you
2. Shipping Convenience – Shipping charges are calculated before check out. You will see the total cost including shipping before completing your order.
3. Peace of mind – You will receive a confirmation email as soon as your order is placed
4. Tracking – We will send order tracking details to you

Yes, from time to time, our website offers price discounts and gifts with purchase on Zumio models. Keep checking back on our website www.myzumio.com for the latest offer.

Our prices are in US Dollars.

You will need to provide:

• Decide which products you would like to order
• Provide your email
• Your first and last name
• Your complete address including postal code
• A form of payment
• You can choose to save your information for a quick and easy reorder

You can pay for your order with a valid credit card (VISA, Mastercard and American Express) or with Paypal.

Your shipping and handling costs can be seen as you proceed through the checkout process and before you checkout.

Shipping dates and expected date of delivery is provided as you proceed through the checkout process. Typical delivery times are from 2 days to 5 days but can run longer depending on your country and location.

You will receive a confirmation email as soon as you place your order.

Contact customer service by email at customers@myzumio.com .

Contact customer service by email at customers@myzumio.com .

Yes, we ship around the world.

Yes, we ship to PO Boxes.

Yes indeed. We ship in plain, brown boxes. Your address and the shipping label are on the outside of the box.

Yes. Contact customers@myzumio.com to arrange. You will need to be home to receive the parcel or additional charges may apply to deliver the product a second time.

Yes. Please email customers@myzumio.com and provide:

• A photo of your receipt clearly showing the purchase
• A photo of the product
• A photo of the 6-digit code on the back of your unit
• The tracking number you were provided

We will investigate and contact you with a solution.

Please email customers@myzumio.com and provide:

• A photo of your receipt clearly showing the purchase
  • A photo of the product
  • A photo of the 6-digit code on the back of your unit
  • The tracking number you were provided

Yes. The Zumio product is designed and approved for external use only and is not intended for internal use.

Your Zumio has 8 speed settings. It always starts in the lowest setting.

Easily. Your Zumio has 8 speed settings. Zumio always starts in the lowest speed. Each click at the very top and centre of the infinity symbol increases the speed by one step. Each click of the bottom and centre of the infinity symbol decreases the speed by one step. The speed steps are small however noticeable and clearly heard.

Yes. Although, Zumio can be used very comfortably on its own, if you prefer to use lubricants, we recommend water-based lubricants as silicone-based lubricants could degrade the tip materials.

On an angle like a pen or paintbrush. Zumio is intended to be used more parallel to your body so both the tip and the stem can be used to excite surfaces you touch. You vary intensity feeling by varying a gentle pressure on the tip and stem. The pressure control works best at the lowest speed settings. Zumio is not intended to be used perpendicular to your body, we do not recommend using the product like a pointer to push the tip directly into surfaces. Using Zumio products at an angle gives you complete control over where and how to use the tip and stem for targeted and precise stimulation.

Yes. Your Zumio is entirely waterproof and can be enjoyed in up to 3 feet/1 meter of water for a brief time.

Yes. You control the intensity by using the tip and stem and applying pressure and changing to one of the 8 speeds. Using the tip and touching different locations on the stem with different pressures and speeds will result in a variety of pleasurable sensations and experiences.

Yes. Zumio is designed with a single rotating motion. A variety of patterns were evaluated with users and we discovered through testing that patterns of rotational movement did not increase the pleasure over a single pattern. For ease of use, fewer buttons and controls and intuitive use of the product the design team unanimously decided to remove patterns from the product. For ease of use, the design team unanimously chose to provide users with a simple set of buttons and no extra patterns.

Zumio uses induction charging which takes a little longer than conventional charging. The unit may be slightly warm to the touch after it has been charging for awhile but is perfectly safe.

Yes. Your Zumio is designed to travel either in checked or hand luggage. The Zumio battery is also airplane approved. It is not a lithium battery.

Yes. Your Zumio will recharge as it needs to. Otherwise the cradle acts as a base.

Hold the Power Button until you hear 3 pulses which indicates your Zumio is now in travel mode. Your Zumio will stay in travel mode until you deactivate it. To deactivate the travel mode, press the power button and wait until you hear it pulse 3 times. You have now disengaged the travel mode and your Zumio is ready to use.

Travel mode will not work if the unit is on when you hold the power button down, unit must be off when you press and hold the power key (which turns unit on, keep holding until the 3 pulses).

Easily. Common plugs used for smartphone charging also work for your Zumio. Make sure to take your Zumio charging cable with you. Any international adapter USB wall charger will work. See photos.

That depends on your playtime. It also depends on how much pressure and the speeds you use. The speed setting has a slight impact on battery life. How hard you press the tip will also affect the motor power required. Generally speaking around 2 hours of pleasure time is typical. It may be less or slightly more. Once you become familiar with your Zumio you will have a good sense of the play and recharge time.

Yes. All of our Zumio products and packaging are RoHS safety standard-compliant and carbon neutral. We source and use high-quality recyclable materials and are FCC-USA/EU-Europe certified. Please do remove the rechargeable battery and dispose of it as per your local hazardous waste collection disposal methods.

Yes, absolutely. Your Zumio is carefully designed and manufactured with a combination of body-safe materials. These include: medical-grade silicone, high-performance grade thermoplastics, high-quality ABS plastics and body-safe metal.

We have not had any reports of contraindications using Zumio. Please discontinue use of Zumio if it causes pain, numbness or adversely affects other medical conditions.

Yes. Your Zumio will feel warm to the touch when charging. The battery in your Zumio charges slowly and safely at a slightly higher temperature than a fast charging battery.

Yes. Your Zumio tip does rotate in a circular and elliptical pattern when in use. However, if the tip moves oddly and is noisy. This can be easily adjusted. Please watch this brief video to make the adjustment. You may also contact by email at customers@myzumio.com.

Customer Support - Zumio

Video: How do I fix a dislodged tip